Contact
Email contact@webinstudio.co.kr. Include your company workspace name, the project name and a screenshot of the screen where the problem shows, and we can check it faster. We answer within one business day.
Do not send passwords or full client records by email. webinstudio never asks for them.
For urgent problems, such as seeing another company's data or an amount saved differently from what you entered, put "Urgent" in the subject line.
Getting started
This version has no self-service signup. Email us your company name, the owner's email address, and the first project's name, client, currency, time zone, due date, contract amount and planned cost. webinstudio creates the workspace and the owner account and hands over the password through a secure channel. Manager, member and client reviewer accounts are added the same way.
For 14 days from the day the workspace is created you can use every feature without a payment method. After signing in you land on the project list. In a project you draft a change request (estimate) and submit it for internal review; a manager approves it, then the client reviewer approves it. The approved amount is applied to the contract and the planned cost exactly once. In the Billing tab you prepare an invoice draft, issue it and record payments.
Pricing and payment
| Plan (internal users) | Monthly | Annual |
|---|---|---|
| Standard, up to 30 users | US$39 per month | US$390 per year |
| Standard, up to 60 users | US$79 per month | US$790 per year |
Client reviewer accounts are free and unlimited. The first 10 workspaces get 40% off the first year of an annual subscription with the founding coupon FOUNDING40. Taxes are calculated at checkout according to the buyer's country.
To pay, sign in as the owner and open the checkout link from the subscription notice at the top of the screen. Payment and receipts are handled by our payment provider Freemius as the merchant of record, and card details are entered only on the Freemius checkout page. Section 4 of the Terms has the full conditions.
Frequently asked questions
What does the Service do?
It gives an agency one place to record a project's estimates, additional requests, time, expenses, costs, invoices and payments. An additional request goes through impact review and internal and client approval before it reaches the contract, plan and billing, and every amount change keeps its version and reason.
What does a client see?
A client reviewer account the Customer designates sees only its own project's approval requests, issued invoices, scope and amounts. Internal costs, staff rates, task estimates and audit records are never sent to it.
Does the Service email my clients?
No. Approval notices and the delivery of estimates and invoices go through the channels you already use.
What happens when the trial ends?
The workspace becomes read-only. You can still view and export saved records but cannot add or change anything; paying for a subscription unlocks it immediately. If no subscription is in place 60 days after the trial ended, we may delete the workspace after notifying you by email.
How do I cancel or get a refund?
Cancel at any time before the next renewal through the subscription management link in your Freemius receipt email or by emailing contact@webinstudio.co.kr; you keep access until the paid period ends. If within 30 days of a payment a problem makes the Service unusable and we cannot resolve it, the payment is refunded in full.
What happens when I cancel work that is already invoiced?
The original invoice stays, and a credit for the same amount is recorded. Costs already incurred remain, and the cancellation reason is visible only internally.
Can I export my data?
Change history, cost reports, time records and estimate and invoice documents download as CSV, JSON or PDF. Export stays open for 30 days after termination.
Where is my data stored?
On AWS servers in the Seoul region, Republic of Korea, with a daily backup; the 14 most recent copies are kept on the server and off-server in Object Storage in the same region. The Privacy Policy has the details.
Which languages are supported?
The interface is available in nine languages: English, Korean, Japanese, German, French, Spanish, Italian, Portuguese (Brazil) and Dutch. Support email is answered in English and Korean.
How do I delete my data?
Email us to terminate. We delete the workspace within 30 days and confirm by email. Backup copies expire within a further 14 days.